Troubleshooting · 3 articles
The app does not open, or closes straight awayThree things to try, in order, before you write to us. Your data stays on the phone through all of them.3 steps · 3 minA photo did not importWhat the Queued, Importing, Failed and Cancelled labels mean, and what to do about each.3 steps · 2 minMy data disappearedThe usual causes, and the one that matters: RallyPath keeps data on the phone, so deleting the app deletes the data.2 steps · 2 min